Peptrait

Privacy Policy

Privacy Policy

Effective Date: March 30, 2021

Last updated: March 31, 2025

Operated by Peptle Private Limited, Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India, 560034

1. Introduction

Peptle Private Limited (“Peptle”, “we”, “our”, or “us”) is committed to safeguarding your personal data and respecting your privacy. This Privacy Policy explains how Peptle, a service and platform, collects, uses, discloses, and protects your personal data when you use our website, services, and platform (collectively, “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy and give your explicit, informed consent to the collection, processing, and use of your personal data, including sensitive personal data or information (SPDI), solely for the purposes described herein. If you do not agree with this Privacy Policy, please do not access or use our Platform.

2. Information We Collect

We collect the following types of data from you:

2.1 Personal Data

Name
Email address
Contact number
Designation
Entity or organizational affiliation
Profile photo or logo (optional)

2.2 Sensitive Personal Data (SPDI)

Collected only for identity and credential verification, and with explicit consent:

Government-issued ID (e.g., PAN, Aadhaar, Passport)
Certificates, licenses, or other professional credentials
Proof of address or incorporation (for entities)

Note: We do not collect biometric data, passwords, financial authentication records (e.g., bank login credentials), or health-related data.

2.3 Automatically Collected Data

IP address
Device type, operating system, browser type
Access time and referring website
Usage data (e.g., page visits, interaction time)

3. Purpose of Data Collection

We collect your data to:

Create and manage your Peptle account
Perform credential or identity verification services as requested
Improve platform features, usability, and security
Communicate with you regarding your account, service updates, or policy changes
Maintain compliance with legal or regulatory requirements

Your sensitive personal data is used exclusively to verify the identity, authenticity, or qualifications of individuals or entities as part of Peptle’s verification and certification services. It is never used for profiling, advertising, or unrelated analytics.

4. Lawful Basis for Processing

We rely on the following legal bases for processing personal data:

Your explicit and informed consent
Performance of a contract (e.g., service agreement between Peptle and user)
Compliance with legal obligations
Legitimate interest (e.g., ensuring platform security)

5. User Consent and Agreement Flow

By submitting personal or sensitive data to Peptle:

You affirmatively consent to the processing of such data by Peptle or its verification partners solely for identity/credential verification.
You acknowledge that this data is provided voluntarily and lawfully.
You understand that Peptle is not liable for inaccuracies in data provided by you or other users.

You may withdraw your consent at any time by contacting us at support@peptle.com. Withdrawal of consent will not affect the legality of prior processing and may limit your access to services.

6. Data Sharing and Third Parties

We may share data with:

Verification partners or third-party providers involved in identity verification or credential validation
Cloud hosting, analytics, or infrastructure providers (e.g., AWS, Google Cloud)
Legal authorities, if required by law

We ensure all third parties follow reasonable and industry-standard security practices.

We do not sell your data to advertisers, marketers, or unrelated parties.

7. Data Retention

We retain your data only for as long as necessary:

To fulfil the purpose of collection
To meet legal, regulatory, or contractual requirements
To maintain audit and dispute resolution records

You may request deletion of your personal data by contacting us at support@peptle.com.

8. Data Security

We implement appropriate technical and organizational measures, including:

End-to-end encryption of data in transit and at rest
Role-based access controls
Secure data storage in ISO-certified environments
Regular security audits

9. Your Rights

Subject to applicable laws, you have the right to:

Access your personal data
Rectify incorrect or outdated data
Withdraw consent
Request erasure or restriction of processing
Lodge a complaint with a data protection authority

10. International Transfers

Your data may be processed outside India in jurisdictions where Peptle or its partners operate. We ensure such transfers are protected by contractual safeguards and legal adequacy principles.

11. Grievance Officer (India Compliance)

In compliance with Indian IT Rules, we appoint a Grievance Officer:

Name: Rajesh Patra

Designation: Grievance Officer – Peptle

Email: support@peptle.com

Address: Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India, 560034

12. Cookies and Tracking

We use cookies to enhance platform performance and usability. For detailed information, please refer to our Cookie Policy.

13. Changes to Privacy Policy

We reserve the right to update this Privacy Policy. Material changes will be notified through the platform. Continued use of Peptle signifies acceptance of any changes.

14. Data Protection Impact Assessment (DPIA)

Where required under applicable law, Peptle may conduct DPIAs for new projects, features, or services that involve large-scale or high-risk processing of sensitive personal data.

Although not mandatory under Indian law at present, Peptle commits to following global best practices for ethical and privacy-conscious innovation.

15. Contact Us

For questions, feedback, or privacy concerns, contact us at:

Email: support@peptle.com

Address: Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India, 560034

Terms & Conditions

PEPTLE TERMS OF SERVICE

Effective Date: March 30, 2021

Last Updated: March 31, 2025

This Terms of Service Agreement (“Agreement”) governs the use of the digital platform Peptle, a product owned and operated by Peptle Private Limited, having its registered office at Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India, 560034 (hereinafter referred to as “Peptle”, “we”, “our”, or “us”). This Agreement outlines the terms and conditions upon which individuals, professionals, businesses, institutions, and other entities (“you”, “User”, or “Account Holder”) access and use the services, features, tools, and functionalities of the Peptle platform (“Platform”, “Service”).

By registering, accessing, or using Peptle in any manner, you affirm that you have read, understood, and agreed to be legally bound by this Agreement and all applicable policies referenced herein. If you do not agree to be bound by these Terms, you must immediately discontinue use of the Platform.

1. DEFINITIONS

1.1 Platform – The Peptle digital platform operated by Peptle Private Limited, which includes websites, apps, APIs, subdomains, sub brands, canvases, identity dashboards, verification systems, tools and associated services.

1.2 User/You/Your/Account Holder – Any individual, business, organization, or institution that creates an account or uses or access Peptle’s services.

1.3 Peptle\ refers to Peptle Private Limited, the owner and operator of Peptrait, OpenGoverns, Pepkart, and various other brands.

1.4 Peptle Policies – The unified set of policies and legal instruments governing all services under Peptle Private Limited, accessible at https://policies.peptle.com.

1.5 Verification Services – Services that assess, validate, or assign trust, credibility, identity, or operational information to Users or content.

1.6 Content – Refers to any data, documentation, profile, submission, certification, comment, text, image, video, file, communication, or other material that is posted, submitted, uploaded, transmitted, or published by Users on or through the Platform.

1.7 Canvases – Digitally managed identity or verification pages associated with individuals, businesses, or entities.

1.8 Trust Markers – Visual or metadata badges indicating status, verification level, or integrity ratings.

1.9 Verification Score – A composite or calculated trust measure derived from Peptle’s internal or partner validation models.

1.10 Applicable Law – All local, state, national, and international laws and regulations that govern the use of the Platform.

1.11 Affiliates\ refers to subsidiaries, related parties, or sister platforms governed by Peptle’s master policy framework.

2. SCOPE OF SERVICE

2.1 Peptle is a digital platform providing identity, credibility, and operational presence tools to individuals and entities. It offers services including but not limited to verification, profile creation, branding, data analytics, trust scoring, and certification.

2.2 The Platform is intended to support transparency, ethical operations, responsible disclosures, and digital visibility of professionals, organizations, and enterprises.

2.3 You may access free or premium features based on your registration type, service subscription, or eligibility as per Peptle’s discretion.

3. ACCEPTANCE OF TERMS

3.1 By accessing, registering with, or using any part of the Peptle Platform, you explicitly acknowledge and agree to be legally bound by the following documents, each of which is hereby incorporated by reference into this Agreement:

a. This Terms of Service Agreement;

b. The Peptle Master Policy System, available at https://policies.peptle.com;

c. The Peptle Privacy Policy and all associated data and cookie policies;

d. Any additional agreements, disclosures, or consents presented to you in connection with your use of specific features, services, or verification processes within the Platform.

3.2 Continued access or use of the Platform following any updates, modifications, or amendments to the above-mentioned documents shall constitute your binding and irrevocable acceptance of the revised terms, whether or not you have reviewed them in full.

3.3 By using the Platform, you affirm and represent that:

a. You are at least the legal age of majority in your jurisdiction and have the full legal capacity and authority to enter into a binding contract;

b. You have read, understood, and agree to be fully and unconditionally bound by this Agreement and all incorporated policies and notices.

4. USER ELIGIBILITY & RESPONSIBILITY

4.1 You represent that you are at least 18 years of age or legally competent under applicable law to enter into this Agreement.

4.2 You agree to:

Provide accurate, complete, and current information
Not impersonate any person or entity
Maintain confidentiality of your login credentials
Not violate any applicable laws or third-party rights
Use the Platform only for lawful, ethical, and responsible purposes

4.3 You are solely responsible for the content you publish and the consequences thereof.

5. ACCOUNT REGISTRATION & ACCESS

5.1 You must create an account to access key features of Peptle. We reserve the right to suspend or terminate accounts that violate these Terms.

5.2 Peptle may refuse or remove access to any User who misuses the Platform or compromises its integrity.

5.3 You agree that any data or materials submitted by you may be processed, analyzed, and published as part of our verification or scoring system.

6. VERIFICATION SERVICES

6.1 Peptle offers identity, credibility, and operational verification services based on structured disclosures, documents, algorithms, manual reviews, and third-party assessments.

6.2 Verification outcomes (such as scores, badges, or statuses) are based on inputs, models, and evaluations but do not constitute warranties, guarantees, or legal endorsements.

6.3 Users must not misrepresent verification levels or misuse trust markers.

6.4 All verifications are subject to ongoing review and may be revised, withdrawn, or upgraded at Peptle’s discretion.

6.5 The use of Peptle verification does not absolve Users of any compliance or legal obligations under other authorities.

6.6 Peptle is a facilitator of verification—not a regulatory body, credit rating agency, or legal certifier.

7. INTELLECTUAL PROPERTY

7.1 All content, technology, branding, designs, algorithms, and systems on the Platform are the property of Peptle Private Limited or its licensors.

7.2 You may not copy, reverse-engineer, scrape, modify, or exploit the Platform’s intellectual property without prior written consent.

7.3 You retain ownership of content you submit, but grant Peptle a non-exclusive, royalty-free, worldwide license to use, display, reproduce, market, and publish such content for the purposes of verification, profiling, and service delivery.

8. PRIVACY & DATA PROTECTION

8.1 By using the Platform, you consent to the collection, storage, processing, and disclosure of data as described in our Privacy Policy (https://policies.peptle.com/privacy.html).

8.2 You may request deletion or anonymization of data in accordance with legal requirements and policy provisions.

9. LIMITATION OF LIABILITY

9.1 To the maximum extent permitted by law, Peptle shall not be liable for:

Indirect, incidental, punitive, or consequential damages;
Errors, omissions, or inaccuracies in content
Suspension or termination of accounts
Unauthorised access to accounts
Acts of third parties
Loss of data or profits arising from the use or inability to use the platform or the services.

9.2 Peptle is provided “as is” without warranties of any kind, express or implied.

10. INDEMNIFICATION

You agree to release, indemnify, defend, and hold harmless Peptle Private Limited, including its affiliates, officers, directors, employees, contractors, shareholders, agents, licensors, and assigns (collectively, “Peptle Parties”), from and against any and all claims, demands, actions, causes of action, liabilities, losses, damages, judgments, penalties, fines, costs, and expenses (including reasonable attorneys' fees and legal expenses) arising out of or relating to:

Your access to or use of the Peptle Platform, Products, Services, or Website Content (including Trial Products or tools);
Your breach or alleged breach of these Terms of Service or any representations, warranties, or obligations set forth herein;
Any content, data, information, or materials you submit, upload, post, transmit, or otherwise make available through the Platform;
Your violation of any applicable law, regulation, or the rights (including intellectual property or privacy rights) of any third party;
Any dispute or issue between you and any third party, including but not limited to your customers, service providers, or other users.

If Peptle is subject to a third-party claim, demand, or legal proceeding as a result of your actions or omissions, Peptle may require you to provide written assurances of your indemnification obligations. Failure to provide such assurances upon reasonable request may be deemed a material breach of this Agreement.

Peptle reserves the right to assume exclusive control over the defense of any matter subject to indemnification by you, at its sole discretion and at its own cost. In such cases, you agree to cooperate fully with Peptle. You shall not settle any matter without the prior written consent of Peptle. Notwithstanding the foregoing, you shall remain solely liable for the full cost of defense and settlement unless otherwise agreed in writing.

11. TERMINATION

11.1 Peptle may suspend or terminate your account and access to the Platform for violation of this Agreement or any policy.

11.2 You may terminate your account at any time by following the Platform’s account closure procedures.

11.3 Upon termination, your access will cease, but Peptle may retain anonymized or archival data as per regulatory or business requirements.

12. GOVERNING LAW, DISPUTE RESOLUTION & ARBITRATION

12.1 Amicable Resolution

The parties shall make all reasonable efforts to resolve any dispute, controversy, or claim arising out of or in connection with this Agreement through good-faith negotiations and mutual discussions.

12.2 Arbitration

If the dispute cannot be resolved amicably within thirty (30) days, it shall be finally resolved through binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (as amended), and where applicable, in accordance with internationally recognized arbitration standards and procedures. The arbitration shall be:

Conducted in the English language,
Held in Bangalore, India, and
Presided over by a sole arbitrator mutually appointed by the parties or, failing such agreement, appointed in accordance with the Act.

12.3 Binding Effect of Interim Decisions

Pending final resolution, all operational decisions of Peptle Private Limited related to platform functioning, content moderation, verification status, or account controls shall remain binding and enforceable unless held unlawful by a competent authority.

12.4 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. To the extent applicable, international treaties and conventions on digital rights, online contracts, and electronic signatures may also be referenced for interpretative purposes.

12.5 Jurisdiction

Subject to the above arbitration clause, the courts of Bangalore, Karnataka, India, shall have exclusive jurisdiction over all disputes arising under this Agreement, including enforcement of arbitral awards.

13. MODIFICATIONS

13.1 Peptle may modify this Agreement at any time. Significant changes will be notified through the Platform.

13.2 Continued use after such updates constitutes acceptance of the revised terms.

14. MISCELLANEOUS

14.1 If any provision of this Agreement is held to be unenforceable, the remainder shall remain in full force and effect.

14.2 Failure to enforce any part of the Agreement shall not constitute a waiver.

14.3 This Agreement constitutes the entire agreement between you and Peptle with respect to Peptle’s various brands.

14.4 In the event of any breach of this Agreement or any part of the Peptle Master Policy System (https://policies.peptle.com), including but not limited to willful misconduct, submission of false or misleading information, misuse of the Peptle Platform, services, or brand, or actions causing reputational damage to Peptle, its affiliates, or its verification ecosystem, the user agrees to unconditionally compensate Peptle Pvt. Ltd. with a lump sum amount. This amount shall be determined solely by Peptle Pvt. Ltd. based on the nature and impact of the breach or misconduct. The user hereby waives any right to contest such valuation and agrees to pay the specified compensation upon demand. This provision is intended to preserve the trust, integrity, and lawful operation of the Peptle Platform and the Peptle ecosystem. The compensation represents a reasonable estimation of the tangible and intangible harm that may be incurred by Peptle due to such breach or misconduct, and is not intended to operate as a penalty.

15. DISCLAIMER OF WARRANTIES

Your use of this Platform and any services or products offered by Peptle are at your sole risk. The Platform and its services are provided on an “as is” and “as available” basis.

Peptle expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Peptle makes no warranty that:

The information provided on the Platform is accurate, reliable, complete, or timely;
Any links to third-party websites lead to content that is accurate, reliable, complete, or timely;
Any results obtained from use of the Platform or its services will be effective, accurate, or reliable;
Any defects or errors will be corrected; or
Any services, certifications, or products obtained through the Platform will meet your expectations or requirements.

No advice or information, whether oral or written, obtained by you from Peptle shall create any warranty not expressly stated herein.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights, so the above exclusions may not apply to you in full.

16. CONTACT

For queries regarding these Terms, contact: Legal Department – Peptle Pvt. Ltd.

Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India – 560034

Email: connect@peptle.com

By using Peptle, you agree to abide by these Terms and acknowledge that you have reviewed Peptle’s policies available at https://policies.peptle.com.

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