Privacy Policy

Effective Date: January 1, 2025

Last updated: March 31, 2025

Operated by Peptle Private Limited, Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India, 560034

1. Introduction

Peptle Private Limited (“Peptle”, “we”, “our”, or “us”) is committed to safeguarding your personal data and respecting your privacy. This Privacy Policy explains how Peptrait, a service and platform provided by Peptle, collects, uses, discloses, and protects your personal data when you use our website, services, and platform (collectively, “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy and give your explicit, informed consent to the collection, processing, and use of your personal data, including sensitive personal data or information (SPDI), solely for the purposes described herein. If you do not agree with this Privacy Policy, please do not access or use our Platform.

2. Information We Collect

We collect the following types of data from you:

2.1 Personal Data

• Name
• Email address
• Contact number
• Designation
• Entity or organizational affiliation
• Profile photo or logo (optional)

2.2 Sensitive Personal Data (SPDI)

Collected only for identity and credential verification, and with explicit consent:

• Government-issued ID (e.g., PAN, Aadhaar, Passport)
• Certificates, licenses, or other professional credentials
• Proof of address or incorporation (for entities)

Note: We do not collect biometric data, passwords, financial authentication records (e.g., bank login credentials), or health-related data.

2.3 Automatically Collected Data

• IP address
• Device type, operating system, browser type
• Access time and referring website
• Usage data (e.g., page visits, interaction time)

3. Purpose of Data Collection

We collect your data to:

• Create and manage your Peptrait account
• Perform credential or identity verification services as requested
• Improve platform features, usability, and security
• Communicate with you regarding your account, service updates, or policy changes
• Maintain compliance with legal or regulatory requirements

Your sensitive personal data is used exclusively to verify the identity, authenticity, or qualifications of individuals or entities as part of Peptrait’s verification and certification services. It is never used for profiling, advertising, or unrelated analytics.

4. Lawful Basis for Processing

We rely on the following legal bases for processing personal data:

• Your explicit and informed consent
• Performance of a contract (e.g., service agreement between Peptle and user)
• Compliance with legal obligations
• Legitimate interest (e.g., ensuring platform security)

5. User Consent and Agreement Flow

By submitting personal or sensitive data to Peptrait:

• You affirmatively consent to the processing of such data by Peptle or its verification partners solely for identity/credential verification.
• You acknowledge that this data is provided voluntarily and lawfully.
• You understand that Peptle is not liable for inaccuracies in data provided by you or other users.

You may withdraw your consent at any time by contacting us at support@peptrait.com. Withdrawal of consent will not affect the legality of prior processing and may limit your access to services.

6. Data Sharing and Third Parties

We may share data with:

• Verification partners or third-party providers involved in identity verification or credential validation
• Cloud hosting, analytics, or infrastructure providers (e.g., AWS, Google Cloud)
• Legal authorities, if required by law

We ensure all third parties follow reasonable and industry-standard security practices.

We do not sell your data to advertisers, marketers, or unrelated parties.

7. Data Retention

We retain your data only for as long as necessary:

• To fulfil the purpose of collection
• To meet legal, regulatory, or contractual requirements
• To maintain audit and dispute resolution records

You may request deletion of your personal data by contacting us at support@peptrait.com.

8. Data Security

We implement appropriate technical and organizational measures, including:

• End-to-end encryption of data in transit and at rest
• Role-based access controls
• Secure data storage in ISO-certified environments
• Regular security audits

9. Your Rights

Subject to applicable laws, you have the right to:

• Access your personal data
• Rectify incorrect or outdated data
• Withdraw consent
• Request erasure or restriction of processing
• Lodge a complaint with a data protection authority

10. International Transfers

Your data may be processed outside India in jurisdictions where Peptle or its partners operate. We ensure such transfers are protected by contractual safeguards and legal adequacy principles.

11. Grievance Officer (India Compliance)

In compliance with Indian IT Rules, we appoint a Grievance Officer:

Name: Rajesh Patra

Designation: Grievance Officer – Peptrait

Email: support@peptrait.com

Address: Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India, 560034

12. Cookies and Tracking

We use cookies to enhance platform performance and usability. For detailed information, please refer to our Cookie Policy.

13. Changes to Privacy Policy

We reserve the right to update this Privacy Policy. Material changes will be notified through the platform. Continued use of Peptrait signifies acceptance of any changes.

14. Data Protection Impact Assessment (DPIA)

Where required under applicable law, Peptle may conduct DPIAs for new projects, features, or services that involve large-scale or high-risk processing of sensitive personal data.

Although not mandatory under Indian law at present, Peptle commits to following global best practices for ethical and privacy-conscious innovation.

15. Contact Us

For questions, feedback, or privacy concerns, contact us at:

Email: support@peptrait.com

Address: Sri Sai Tower, No. 994, V 95, 1st Main, Koramangala, 1st Block, Bangalore, India, 560034

© 2025 Peptle Private Limited. All Rights Reserved.